Help Center
Help Center - Purely Practical
Welcome to Our Help Center
We are here to assist you with any questions or concerns you may have. Our goal is to provide you with the best possible shopping experience. Below you'll find helpful information about our services. If you need further assistance, don't hesitate to reach out to us!
Order Inquiries
If you have any questions regarding your order, whether it's about processing, tracking, or delivery, we're here to help. We aim to process all orders promptly, but if you need updates or have any concerns, please feel free to contact us.
Returns & Exchanges
We want you to be happy with your purchase. If for any reason you need to return or exchange an item, please refer to our Return Policy for detailed information on how to process a return or exchange. If you need assistance with the process, don’t hesitate to reach out to us.
Product Information
If you have any questions about our products, whether it's about features, sizes, or care instructions, our team is here to provide you with all the details you need. We take pride in offering high-quality household goods, and we are happy to assist you in any way we can.
Contact Information
If you need further assistance, please don't hesitate to contact us using the information below. Our friendly customer support team is here to help!
Email: info@kimonl.com
Phone: +1 9153490964
Address: 12840 UNIVERSITY DRIVE, FORT MYERS, FL 33907
Store Hours
Our customer support team is available during the following hours:
- Monday to Friday: 9:00 AM - 6:00 PM (EST)
- Saturday & Sunday: Closed